Orders and Downloads

Track purchasing activity and access downloadable records from eligible paid orders.

Orders

The customer orders area provides purchase history and relevant payment status information.

Downloads

For an eligible downloadable product, access becomes available after successful payment and processing.

File format

Lead purchases and free samples can be delivered in CSV format where supported by the applicable product.

Secure handling

Store downloaded files securely and limit unnecessary access.

Problems with purchased data

Document affected records and evidence, then review the Refund Policy promptly.