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Privacy Policy

This Privacy Policy explains how LastDatabase processes information through our website, customer accounts, data products, verification systems, privacy controls, Chrome Extension, API, CRM integrations, orders and subscription services.

Different information and privacy requirements may apply depending on whether you are a website visitor, customer, account user, integration user, privacy requester, or an individual represented in a supported dataset.

Last updated: 19 September 2026

1. Scope

This Privacy Policy applies to LastDatabase websites and supported services that link to this policy.

It covers information associated with:

  • Website visitors
  • Registered customers and account users
  • Orders and subscriptions
  • API users
  • Chrome Extension users
  • CRM integration users
  • Privacy and opt-out requesters
  • Business and professional contact datasets
  • Other supported contact-data products

2. Information Customers Provide

When you create an account, place an order, purchase a subscription, contact us, submit a privacy request, or configure a supported service, we may process information you provide.

Depending on the interaction, this can include:

  • Name
  • Email address
  • Telephone number
  • Company information
  • Account credentials
  • Billing name and company
  • Billing email and telephone number
  • Billing address information
  • Country, state, city and postal information
  • Order and subscription information
  • Support communications
  • Privacy-request information

Account credentials are handled through the application's authentication systems. Passwords are not intended to be exposed as readable account credentials.

3. Website, Session and Technical Information

When you use LastDatabase, our systems may process technical information required to operate, secure and troubleshoot the service.

This can include:

  • IP address
  • Browser and device information
  • Request and server logs
  • Session identifiers
  • Authentication activity
  • Requested pages and service endpoints
  • Security and error information

LastDatabase uses session technology to maintain authenticated customer sessions and provide account functionality.

4. Business, Professional and Contact Data

LastDatabase provides data products that can contain business, professional and other contact information.

Depending on the applicable dataset, information can include:

  • Name
  • Business email address
  • Telephone number
  • Job title and seniority
  • Company name
  • Company website or domain
  • Industry or business category
  • Business location
  • Professional profile information
  • Technology or company attributes
  • Other available segmentation fields

Fields, sources and coverage vary between datasets. The presence of a field in one dataset does not mean it is present in every LastDatabase product.

See our Data Sources and Methodology pages for additional information about data processing.

5. Verification and Data-Quality Processing

LastDatabase may process contact information to evaluate technical quality, normalize records and support delivery eligibility.

Depending on the data type and workflow, this can include:

  • Email structural and verification signals
  • Phone-number normalization
  • Country-aware phone processing
  • E.164 normalization where applicable
  • Duplicate detection
  • Data standardization
  • Verification attempts and results
  • Quality and eligibility status information

Some supported workflows apply verification close to the time of delivery or unlock to use a more recent technical signal.

Technical verification is not the same as consent, legal permission to communicate, or a permanent guarantee of deliverability.

6. Opt-Out, Suppression and Privacy Controls

LastDatabase maintains systems for handling supported opt-out, suppression, correction and removal workflows.

Suppression information can be used to prevent a record from being delivered through supported workflows even when the underlying contact information remains technically valid.

We may retain limited information necessary to maintain a suppression or opt-out request. This can help prevent information from being reintroduced into an active delivery workflow.

Submit supported requests through Opt-Out & Data Removal or the Privacy Center.

7. Telephone Regulatory Screening

Where supported and applicable, LastDatabase systems may process telephone numbers or privacy-preserving representations of telephone identifiers for regulatory screening.

This can include checks associated with applicable do-not-contact or telemarketing registry controls, such as DNC, DNCL, TPS, DND or equivalent systems where supported.

Registry availability and requirements vary by jurisdiction. Technical phone validity and regulatory screening are separate processes.

An unavailable or unsupported registry check should not be interpreted as confirmation that a telephone number is legally clear for contact.

8. Customer Accounts, Orders and Subscriptions

We process account, order, subscription and usage information to provide purchased services and enforce account entitlements.

This can include:

  • Account identity
  • Order records
  • Payment status
  • Subscription plan and period
  • Subscription usage
  • Record entitlements
  • API plan information
  • Customer data-access activity

These records can be used to determine whether a customer is authorized to access, unlock or download particular services or records.

9. Payments

LastDatabase uses third-party payment services to support payment processing.

Payment providers can receive information necessary to create, process, confirm or reconcile a transaction. LastDatabase may receive transaction identifiers, payment status and related order information from those providers.

Payment providers process information under their own terms and privacy practices.

10. Chrome Extension

The LastDatabase Chrome Extension provides supported LastDatabase functionality within the browser.

When you authenticate or use the extension, we may process:

  • Your LastDatabase account identity
  • Authorization information
  • Extension session or access credentials
  • Lookup requests
  • Selected or unlocked record information
  • Lead entitlements
  • Subscription or account usage
  • Verification and suppression results
  • CRM delivery requests you initiate

The extension uses account-linked authorization. Access can be subject to expiration, revocation, entitlement and server-side controls.

Browser access does not bypass LastDatabase account, verification, suppression or delivery controls.

11. API Services

Customers using the LastDatabase API may have API credentials, plan information and usage activity associated with their account.

We may process API request information, usage counts, authentication information and related logs to authenticate requests, apply quotas, prevent abuse, troubleshoot service issues and provide API functionality.

Customers are responsible for protecting their API credentials and should not expose them in public code or share them with unauthorized users.

12. CRM Integrations

LastDatabase supports customer-authorized integrations with CRM platforms including Salesforce, HubSpot and Zoho CRM.

When you connect a supported CRM, we may process authorization credentials and connection metadata required to maintain the integration.

When you request a CRM export, LastDatabase may process selected lead information, export status and information needed to transmit the requested records to your connected CRM.

CRM access occurs at the direction of the authenticated customer and is subject to permissions granted through the applicable CRM authorization process.

Salesforce, HubSpot and Zoho operate under their own privacy policies and terms.

13. How We Use Information

Depending on the context, LastDatabase may process information to:

  • Operate and secure the website
  • Create and maintain customer accounts
  • Authenticate users
  • Provide search and data-access services
  • Process orders and subscriptions
  • Apply customer entitlements and usage limits
  • Provide API functionality
  • Provide Chrome Extension functionality
  • Provide customer-authorized CRM integrations
  • Verify and normalize contact information
  • Apply suppression and opt-out controls
  • Perform supported regulatory screening
  • Respond to privacy and data-rights requests
  • Detect fraud, misuse or security problems
  • Maintain and troubleshoot the service
  • Comply with applicable legal obligations
  • Maintain transaction and service records

14. Cookies and Similar Technologies

LastDatabase uses cookies and similar browser technologies where needed to operate website and account functionality.

These technologies can support:

  • Authenticated sessions
  • Security controls
  • Account functionality
  • Remembered preferences
  • Service operation and troubleshooting

Browser settings may allow you to restrict or remove cookies. Disabling cookies required for authentication can prevent some account features from functioning correctly.

15. Service Providers and External Platforms

LastDatabase may use service providers and external platforms to operate parts of the service.

Depending on the service, these can include providers supporting:

  • Hosting and infrastructure
  • Payment processing
  • Authentication
  • Email or service communications
  • CRM integrations
  • Verification or regulatory screening
  • Security and abuse prevention
  • Other technical operations

Information shared with a provider should be limited to what is reasonably necessary for the applicable service or customer-directed integration.

16. Security

LastDatabase uses administrative and technical controls intended to protect information and restrict unauthorized access.

Depending on the system, controls can include authentication, authorization, protected account areas, masked previews, access controls, server-side verification, credential controls, logging and suppression enforcement.

No Internet-connected system or storage method can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials, API credentials and connected accounts.

17. Data Retention

Retention periods vary according to the type of information, the purpose for which it is processed and applicable operational or legal requirements.

Information can be retained for purposes including:

  • Maintaining customer accounts
  • Providing active subscriptions and services
  • Maintaining order and transaction records
  • Applying usage and entitlement records
  • Maintaining security and service logs
  • Maintaining verification records where operationally required
  • Maintaining opt-out and suppression records
  • Resolving disputes
  • Meeting applicable legal obligations

Limited information may be retained after a deletion or opt-out request when reasonably necessary to honor suppression, prevent reintroduction, maintain security, resolve transactions or meet applicable legal obligations.

18. Privacy Rights and Requests

Depending on your location and applicable law, you may have rights concerning personal information associated with you.

Applicable rights can include requests concerning:

  • Access
  • Correction
  • Deletion
  • Opt-out or suppression
  • Information about processing
  • Other rights available under applicable privacy law

Privacy rights vary by jurisdiction and can be subject to applicable exceptions and verification requirements.

Requests can be initiated through our Privacy Center or Opt-Out & Data Removal page.

19. GDPR-Related Privacy Rights

Individuals whose information is subject to the General Data Protection Regulation or related applicable European privacy law may have rights that can include access, correction, erasure, restriction, objection, portability and other rights provided by applicable law.

The availability of a particular right depends on the circumstances, applicable legal basis, processing activity and relevant exceptions.

Technical verification of contact information is separate from the legal basis or consent analysis applicable to a particular use.

20. California Privacy Rights

California residents may have rights under applicable California privacy law, including the CCPA as amended by the CPRA.

Depending on the applicable circumstances, these rights can include requests to know, correct or delete certain personal information and rights concerning certain forms of sale or sharing as those terms are defined by applicable law.

Whether a particular statutory right applies depends on the information, processing activity and applicable legal requirements. LastDatabase handles supported requests through its privacy-request and opt-out processes.

Visit the Privacy Center for available request options.

21. Request Verification

We may need to verify a privacy request before acting on it. Information requested for verification depends on the type of request and what is reasonably necessary to identify the relevant record.

Verification is intended to reduce the risk of unauthorized access, deletion or alteration of another person's information.

We may decline or limit a request when identity cannot reasonably be verified, when the request cannot be matched to relevant information, or when an applicable legal exception applies.

22. International Processing

LastDatabase provides services involving information and customers from multiple countries. Information may therefore be processed or stored in jurisdictions different from the jurisdiction in which an individual or customer is located.

Privacy and data-protection requirements vary between jurisdictions. Where applicable, LastDatabase considers relevant requirements for the processing being performed.

23. Children

LastDatabase services are intended for business and professional use and are not directed to children.

Customers should not use LastDatabase services to intentionally target children in violation of applicable law.

24. Customer Responsibilities

Access to contact information does not by itself provide unrestricted permission to contact an individual.

Customers are responsible for evaluating their intended use of data, including applicable consent, privacy, direct-marketing, telemarketing, messaging, email and other legal requirements.

Requirements can depend on jurisdiction, communication channel, purpose, recipient relationship and other circumstances.

LastDatabase verification, suppression and screening controls support responsible data handling but do not replace a customer's own legal review.

See Privacy & Responsible Use and Compliance for additional information.

25. Changes to This Policy

LastDatabase may update this Privacy Policy when services, processing activities, legal requirements or operational practices change.

When this policy is updated, the Last Updated date on this page will be revised.

26. Contact

Questions about this Privacy Policy or requests concerning personal information can be submitted through our privacy resources.

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